Background
As a global leader in cloud-based customer experience software, spanning workforce optimization, analytics, and automation, this company operates at enterprise scale, with thousands of cloud resources distributed across multiple business units.
That scale created a governance problem. With $250M+ in annual cloud spend, the environment held hundreds of thousands of active cloud resources across many accounts and services, multiple business units each running their own processes and cloud operations teams, and legacy cost management tools that could no longer keep pace with a fast-scaling organization.
The company needed a solution that could provide centralized visibility, simplify management, ensure accountability for every resource, and drive significant cost savings across its complex, multi-cloud infrastructure. To get there, it worked with Deloitte as its strategic advisor and selected PointFive as its cloud cost efficiency platform.
The Selection: Why PointFive?
Deloitte guided the company through a structured vendor selection process, evaluating nearly ten vendors against key cloud cost efficiency criteria before narrowing the field to five finalists. Deloitte also played a key advisory role in securing internal buy-in for PointFive's adoption, aligning the decision with the company's long-term cloud strategy.
The company evaluated every solution against six priorities:
PointFive won on vision, depth, and its ability to bring order to sprawling cloud spend. What set it apart was the detection engine: where other tools stopped at dashboards, PointFive dug into the resource level, found waste no one else could see, and made sense of it in the context of how the company actually ran.
The Shift: From Reporting to Results
What made this work was the shape of the partnership. Three parties, one goal: stop producing reports about waste and start eliminating it.
Global Software Company
Brought the scale, the messy multi-cloud reality, and a mandate to make every business unit accountable for what it spent.
Delivered the platform — the detection engine that finds deep waste, and the workflow to fix it.
Provided strategic guidance and executive alignment throughout selection and adoption.
PointFive gave the team something they'd never had: a clear, live picture of where the money was going, and why. It cut through the noise of dozens of accounts and independent business units, flagged the waste that surface-level tools skate right past, and attached a specific fix to each finding. It also made ownership real — orphaned resources and idle capacity finally had a name next to them.
Deloitte's role was to make it stick. Their guidance wove cost discipline into how the company builds and runs everything, so this became a way of working, not a project with an end date.
Outcomes That Matter
The results tracked back to the priorities the company set out with.
Savings that showed up early. The team went after the highest-impact findings first and saw money back from the opening engagement, not months down the road. Waste that had been invisible for years turned into real, bankable reductions.
One place to run it all. Pulling reporting and remediation into a single platform meant no more stitching together half a dozen tools. Monitoring and control got dramatically simpler across every account and business unit.
Ownership that stuck. Once resources had clear owners, keeping spend in check stopped being one central team's headache and became something the whole org shared.
Sharper teams. People didn't just get reports, they learned. Best practices became habit, and the know-how compounded day over day.
What PointFive Delivered
A live picture
Real-time insight into where every dollar goes across the whole estate.
Detection with teeth
Finds the deep waste other tools skate past, and tells you exactly what to do about it.
Real ownership
Puts a name next to orphaned, idle, and wasteful resources so someone actually acts.
One control plane
Every account, service, and marketplace purchase governed from a single place.
Deloitte alongside
Advisory that builds the practice and keeps it pointed at what matters long-term.
The bigger call. With Deloitte's backing, the company bet on a newer, sharper player over the incumbents, the kind of depth a dashboard tool like Cloudability was never built to reach in an environment moving this fast.
This stopped being a monthly report and became something my whole team owns. We're acting on what PointFive finds every single day, and the way of working Deloitte helped us build has stuck.
Looking Ahead
The three of them aren't done. Next up: pulling in more of the data stack, Databricks and Snowflake among them, leaning harder on automation so fixes happen with less manual lift, and spreading what the team has learned to the rest of the company's engineers.
PointFive gives us something clients can't get off the shelf. It goes past the dashboard and actually drives change across everything they run, and that's what turns a tool into a partnership that lasts.
For Partners: Build a Practice on PointFive
What Deloitte did here, any partner can. Consulting firms, GSIs, MSPs, and services shops can stand up a high-margin practice around PointFive, cost optimization and FinOps included, but reaching well beyond them into everything a client runs. Instead of reselling yet another dashboard, you deliver something with real engineering behind it: you find the waste others miss, you save clients real money, and you make efficiency part of how they operate.
Something to sell that others can't. Detection this deep isn't what you get from Cloudability, CloudZero, Turbonomic, or the hyperscalers' native tools, and that gap is your edge.
Proof, fast. Savings land in the first engagement, so you walk in with a real number instead of a promise. Shorter cycles, easier ROI conversations.
Relationships that renew. This isn't a one-and-done audit. Continuous optimization across AWS, Azure, and GCP keeps you in the account.
Room to grow. The same platform handles a mid-size client and one spending $250M+, so your practice scales without starting over.
FAQ
Consulting firms, GSIs, MSPs, and services partners use PointFive to run a recurring, high-margin practice, covering cost optimization and FinOps, and extending across everything a client runs. You find the deep waste, save clients money, and make optimization an ongoing engagement rather than a one-time report, across AWS, Azure, and GCP.
Dashboard-first tools like Cloudability, CloudZero, and IBM Turbonomic show you charts. PointFive goes to the resource level, finds the waste those tools miss, and hands you a specific fix for each one, so the output is savings, not another report.
Enterprises running large, complex, multi-cloud environments, including those spending $250M+ a year, along with the consulting and services partners who help them get cost, performance, and reliability under control.
Yes, one view and one set of controls across AWS, Azure, and GCP, marketplace purchases included, with connections into data platforms like Databricks and Snowflake.
About PointFive
PointFive helps enterprises and their partners get real control over what they spend on cloud, data, and AI. Most tools stop at a dashboard; PointFive uses a live data fabric and AI-driven detection to find the waste buried underneath, then hands over a clear path to fix it. Cost optimization and FinOps are part of the story, but the reach goes further, into performance, reliability, and the accountability that keeps engineering teams honest. For partners, it's the foundation of a differentiated, high-margin practice.
Explore the PointFive Partner Program to learn more, or book a demo
