Terms of Service

1. Acceptance of Terms

By accessing or using the PointFive website (pointfive.co) and platform ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

PointFive provides a cloud cost optimization platform that helps organizations identify and remediate cloud infrastructure waste. Our Services include waste detection, savings recommendations, agentic remediation capabilities, and related analytics tools.

3. Account Registration

To access certain features of our Services, you may need to create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

4. Use of Services

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of the Services
• Interfere with or disrupt the integrity or performance of the Services
• Reverse engineer, decompile, or disassemble any part of the Services
• Use the Services to transmit harmful code, malware, or any destructive content
• Resell or redistribute access to the Services without our written consent

5. Cloud Account Access

Our Services require read-only access to your cloud infrastructure metadata. You represent and warrant that you have the authority to grant us this access and that doing so does not violate any agreements with your cloud service providers. PointFive operates on a read-only, agentless basis and will not make changes to your cloud resources without your explicit authorization through our remediation features.

6. Intellectual Property

All content, features, and functionality of the Services — including but not limited to software, text, graphics, logos, and documentation — are owned by PointFive, Inc. and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Services without our prior written consent.

7. Payment Terms

If you subscribe to a paid plan, you agree to pay all applicable fees as described in your subscription agreement. Fees are non-refundable except as required by law or as expressly stated in your agreement. We reserve the right to modify pricing with 30 days advance notice.

8. Confidentiality

Both parties agree to keep confidential any proprietary or non-public information disclosed during the use of the Services. This includes, but is not limited to, cloud infrastructure data, savings reports, and business strategies. Confidentiality obligations survive termination of these Terms.

9. Limitation of Liability

To the maximum extent permitted by law, PointFive shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the Services. Our total liability shall not exceed the amounts paid by you in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any savings estimates will be achieved.

11. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access to the Services immediately if we believe you have violated these Terms. Upon termination, your right to use the Services will cease immediately, and we will delete your data in accordance with our Privacy Policy.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

14. Contact Us

If you have questions about these Terms of Service, please contact us at: